no. 0012309351902 from SNA to DFW. I used to be issued future flight passes excellent for just a 12 months. I'm crafting to ask for which you waive the $two hundred transfer demand when I'm able to use the passes.
I can not understand why I can not have the opportunity to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
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I flew on American airlines for The very first time and last. our baggage was harmed with black grease on it massive hunks out of the handles and wheels. your plane was filthy and really unpleasant. the flight crew was not helpful in any respect. My granddaughter was with me and it is about 6ft tall no space for her legs and individual laid again in her seat and he or she could not transfer at all in her seat.
I will never be use AA all over again!! I booked a flight for me and my son to join our family members on holiday. Long Tale limited some thing came up and we have been unable to go at this time. I named your business with more than a weeks see. Canceled the battle with cellphone rep John; who was pretty polite. He did not say anything at all about the amount of demand I will be arise for canceling the flight. I referred to as back again to talk to in regards to the demand and I was told that I could be cost $200 by AA and $50 from your supply I used to reserve the flight per individual. Which i would've a $fifteen credit rating per human being… I asked to talk to her supervisor and Michelle Morgan was the person I following talked to. She was no help, I requested to speak to her supervisor and she said that there was nobody higher than her. I instructed her which i was confident that there was a person above her. Last but not least she said that I could go to The client relations Website-web page. Again I questioned her two times for her supervisor’s identify and she replied buyer relations. I all over again informed her I desired the identify of her direct supervisor, the person that she reported to…the title specified was Jalia Elisidi .
I had been making an attempt to get ticket for fifteen year outdated son and couldn’t use website for he was deemed small. I identified as purchaser service and he or she assisted me with airline acquire. I especially requested if I required to cancel if I could inside of 24hours. This attendant mentioned yes. I learned 4 hours later on The main reason son would wish to fly was cancelled. I known as back again to cancel the flight the attendant informed me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I told her predicament as said above she stated she couldn’t do just about anything. I requested for any supervisor, I acquired one and explained the specific situation, she mentioned I couldn’t terminate it and acquire my a refund she was particularly rude and hung up on me. I referred to as back to inquire for one more supervisor and as I had been talking to this supervisor she knowledgeable me that the last supervisor mentioned in her history I refused voucher. What at any time a voucher was I wasn't even sure. Then 2nd supervisor informed me what she imagined. And so the flight wasn’t cancelled due to the fact she said to wait a couple times just before I make my remaining choice and she or he would wave transforming cost to take action And that i shouldn’t have any difficulties.
I not too long ago flew back from Raleigh Durham to LA airport. It was five hrs. Of distress for me To place up that has a crying twenty thirty day period previous on the flight.
I know the way tough airline workforce do the job. I have been a Repeated flyer For the reason that America West days. I'm the primary to provide the “job effectively finished†coupons to attendants on flights, and, I take care of Absolutely everyone with utmost respect.
If I am able to do that, why can’t do this? Listed here’s a suggestion. Since the agents are unable to see USAIR, why not provide them with usage of the online world so they can see readily available USAIR flights? There have been several USAIR flights that may have looked after not less than fifty percent from the folks who necessary to flights.
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I went to my hotel and spent the subsequent FOUR several hours on the telephone with AA within an try and provide the bag despatched to LGA initial thing each morning, wherever I would be waiting.
I am emailing this remark to you so that AA may greater be capable to persuade workers being more courteous when matters go Mistaken.Shopper service may make such a distinction for the people using your service.
To I don’t understand how see Lots of individuals looking to get this resolved. I used to be so annoyed and about to give up
I booked a visit to Cabo,Mx.with AA vacations.Around the returned excursion we have been booked with USAir.the flight was cancelled due to the fact based on the agent there was no plane to fly us back to Monterey.We experienced to spend